What is Aquity? Aquity is a consulting and technology firm that helps businesses scale smarter through AI-powered automation, Customer Success optimization, and advanced analytics. Our flagship platform, the Prysm Suite, unifies engagement, execution, and intelligence in one system.

Who is Aquity for? We work best with B2B, subscription-based businesses and customer-centric teams who are ready to leverage AI to automate the ordinary, and focus on what moves the needle: growth, retention, and long-term value.

What consulting services do you offer? We offer AI transformation consulting, CS strategy, process optimization, and advanced BI & analytics. We can assess your tech stack, workflows, and goals to build a roadmap, and help you execute it.

What is the turnaround time of a custom AI system? The cost of custom AI solutions varies widely depending on complexity, scale, and specific requirements. We can typically produce a proof of concept in 4 weeks to demonstrate value.

What is the cost of a custom AI solution? The cost varies depending on complexity. For baseline agentic systems and proof of concepts, pricing typically starts from $10,000 to $12,500 with delivery in approximately 4 weeks.

Can I use one part of the suite without the others? Yes. Each product works independently, but they’re most powerful when used together. We recommend that you start where the need is greatest. If you need help identifying the most strategic place to start, we can help!

Do you support integrations with other tools? Absolutely. We integrate with CRMs like HubSpot and Salesforce. We connect to support platforms like Intercom and Zendesk, as well as  analytics tools like Looker, Amplitude, and Segment.

How secure is your AI infrastructure? Security is non-negotiable. We use enterprise-grade infrastructure with options for private deployments, SOC2-compliant practices, and strict access control. Sensitive data stays where it belongs.

Can I train AI agents on my own data? Yes. We support fine-tuning on your private datasets, including custom prompts, risk models, and behavioral logic. You maintain full control.

What AI models do you use? We work with both open-source and commercial LLMs, depending on your needs. This includes GPT-based models, Claude, and other domain-tuned models through secure APIs.