PrysmIQ – AI Intelligence for Smarter Customer Success
From scattered data to strategic clarity—PrysmIQ gives your team the intelligence to act before it’s too late.
What is PrysmIQ?
PrysmIQ is your Customer Intelligence Engine.
It unifies fragmented data from CRM, product usage, surveys, and support tools, and then layers AI on top to forecast risk, spot opportunities, and surface the exact next step your team should take.
With PrysmIQ, your CS and Revenue teams stop guessing. They engage the right account, at the right time, with the right context every time.
What Problems Does PrysmIQ Solve?
Too many Customer Success teams are drowning in scattered tools, manual follow-ups, and inconsistent processes. Dealing with manual, time consuming tasks like:
Disconnected data and no single source of truth
Manual reports that are outdated by the time you read them
Missed warning signs on at-risk accounts
No scalable way to segment and prioritize
Empower your team to engage smarter, act faster, and scale confidently by turning customer interactions and operations signals into a single source of truth.
Demo Live DashboardWhat You Can Do With PrysmIQ
Spot churn before it happens
Automate QBR prep with AI-generated insights
Trigger upsell and expansion plays based on real usage
Compare health trends by tier, region, or CSM
Feed CS and CX teams with real-time alerts and signals
Key Features
Unified Data Connector
Predictive Scoring Models
AI-Generated Briefs
Customer Intelligence Engine
Opportunity Heatmaps
Trigger Engine for CS
Executive Dashboards
Ready to Make Better Decisions, Faster?
PrysmIQ turns customer data into your team’s superpower.
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